How do I return an item?
You can return unworn items within 14 days after receiving the shipment without giving any reason.
1. GET YOUR LABEL FROM OUR RETURN CENTRE
Head to our return centre to get your return label with only couple clicks.
2. SUBMIT RETURN
You can hand in the parcel at a parcel shop of your choice.
Please keep the issued return receipt until you have received the refund.
3. RECIEVE A REFUND
After we have received your return, it can take up to 14 days for it to be processed. After processing, you will receive your refund and a confirmation by email. The transfer deadline may vary depending on the payment method. The amount will be refunded using the same payment method.
Please note that we are only able to provide return labels for BELGIUM, GERMANY, AND THE NETHERLANDS.
Please inform us by sending an email to firstname.lastname@example.org when sending a return by using your own label, or a label that wasn't provided by our return portal.
Please send your return to the following address if you're sending your return from a different country other than the mentioned above:
UNEFFECTED BV (UNEFFECTED STUDIOS)
8000 BRUGGE - BELGIUM
In order to return an item, it must meet the following conditions:
The return must be sent back within 7 days.
The item must be in its original, unused, unaltered and unwashed condition.
The item must be returned with tags and packing.
We reserve the right to refuse returns if it is suspected that the products have been used.
The customer bears the return costs himself.
Please note that you can always return your order/items, and we'll provide you with a return label via our return centre, but that returns aren’t free, and there will be a charge of return & postage fee from 4.95€ up to 9.95€ each depending on your destination country. ( GERMANY, BELGIUM, AND THE NETHERLANDS)
The refund is usually processed within 14 days after we have received your package.
You can always exchange your order for free by registering your exchange request in our return portal.
You shall send back the goods without undue delay and in any event not later than 14 days from the day you've received your order. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods.
Didn't find what you were looking for?
Contact our Customer Service via Live Chat or Email at email@example.com.
UNEFFECTED STUDIOS - BELGIUM