How do I return an item?
You can return unworn items within 14 days after receiving the shipment without giving any reason.
1. GET YOUR LABEL FROM OUR RETURN CENTER
Head to our return center to get your return label with only couple clicks.
2. SUBMIT RETURN
You can hand in the parcel at a parcelshop of your choice.
Please keep the issued return receipt until you have received the refund.
3. RECIEVE A REFUND
After we have received your return, it can take up to 14 days for it to be processed. After processing, you will receive your refund and a confirmation by email. The transfer deadline may vary depending on the payment method. The amount will be refunded using the same payment method.
Please note that we are only able to provide return labels for BELGIUM, GERMANY, AND THE NETHERLANDS.
Please send your return to the following address if you're sending your return from a different country other than the mentioned above:
UNEFFECTED BV (UNEFFECTED STUDIOS)
In order to return an item, it must meet the following conditions:
The item must be in its original, unused, unaltered and unwashed condition.
The item must be returned with tags and packing.
We reserve the right to refuse returns if it is suspected that the products have been used.
The customer bears the shipping costs for the return himself when the order contains multiple sizes from the same item.
The customer bears the shipping costs for the return himself when the order contains discounted items or from the sale category.
The customer bears the shipping costs for the return himself when the items kept after returning items from the complete order falls under the free shipping threshold.
Please note that you can always return your order/items, and we'll provide you with a return label via our return center, but that returns aren’t free as usual during BLACK DAYS, BLACK FRIDAY, or CYBER MONDAY SALE, and there might be a charge of return fee from 4.95€ up to 7.95€ depending on your destination country.
The refund is usually processed within 14 days after we have received your package.
If you return items after 14 days or we deem the item to be in a non-saleable condition we will hold the item until we have received a shipping label to to ship the item back.
Didn't find what you were looking for?
Contact our Customer Service via Live Chat or Email at firstname.lastname@example.org.
UNEFFECTED STUDIOS - BELGIUM